Support

At Koete, we are dedicated to providing exceptional support to our players. Whether you have questions, need help resolving an issue, or want to report a problem, our support team is here to assist you.

How Can We Help?

Here are some of the common issues we can assist you with:

  • Technical issues or bugs encountered in the game.
  • Account problems, such as recovery or security concerns.
  • Questions about gameplay, features, or mechanics.
  • Reporting inappropriate behavior or rule violations.

Contact Support

Reach out to us using the following channels:

Reporting Problems

If you encounter a bug, glitch, or inappropriate behavior in the game, we encourage you to report it. Your feedback helps us maintain a fair and enjoyable experience for everyone. Include as much detail as possible, such as screenshots or steps to reproduce the issue.

Response Time

Our support team strives to respond to all inquiries as quickly as possible. Response times may vary depending on the complexity of the issue and the volume of requests, but we aim to reply within 48 hours.

Thank You for Your Patience

We appreciate your understanding and patience while we work to resolve your concerns. Your feedback and support are vital to the success of Koete, and we are here to ensure you have the best experience possible.